Big Changes for United Way’s 2-1-1

By Amy Fluno, 2-1-1 Program Director

United Way’s 2-1-1 has been busy this past year with some new services and ways to contact us. We are also always proud to celebrate our services and share them with others who may not know about us. Here are a few of the new things going on at United Way’s 2-1-1.

2-1-1 DAY

February 11th is 2-1-1 day so let’s celebrate and spread the word! United Way’s 2-1-1 is an Information and Referral Line available 24/7 to anyone and everyone looking for local resources.  Each year United Way’s 2-1-1 answers thousands of calls from people needing help in their local communities. We are able to find resources to many different questions like:

  • “I need help paying my heating bill, who can help me?”
  • “Where can I donate gently used clothing and household items?”
  • “Where can I get my taxes done?”

You can help us by using 2-1-1 when you have community questions and by telling your friends and family to do the same. We also have business cards, pens and sticky notes to share with the community. 

WISCONSIN ADDICTION RECOVERY HELPLINE

2-1-1 Wisconsin Addiction Recovery Helpline connects people with local treatment services and recovery resources for any kind of substance use disorder, from opioids and methamphetamines to alcohol. The service is available to anyone, including people struggling themselves or those reaching out to help a friend or loved one struggling with substance dependence. The Addiction Recovery Helpline is staffed by trained specialists, who connect callers with local treatment services and recovery resources right in their community, so action can happen as quickly as possible. People can reach the Helpline by dialing 2-1-1 or (833) 944-4673.  The service is available 24 hours a day, seven days a week. More information is available at www.addictionhelpwi.org.  In 2017, 916 people died in Wisconsin due to opioid overdose - more than the number of lives lost in car crashes. Let’s help get those struggling with addiction get the help they need.

TEXT 2-1-1 YOUR QUESTIONS!

United Way’s 2-1-1 is proud to announce TEXTING SERVICES as a way to find resources in our community. You can text your zip code to 898211 to get local resources sent right to your phone. Texting is available from 8am-4pm Monday through Friday. It is a great way to get resources when you’re on-the-go and cannot make a phone call.  Try it out today and get connected to local help in your area.